Cedar Web Agency's SEO Package Refund Terms and Conditions

Cedar Web Agency's SEO Package Refund Terms and Conditions

Last updated: July 08, 2024

Please read these terms and conditions carefully before purchasing one of our SEO Packages.

100% Money back guarantee between 60 & 90 days

SEO takes time to work. Usually you start to see results from SEO in 3-6 months. So until you’ve done the work to give your package a chance to work, we won’t distribute any refunds.

QUALIFICATIONS AND REQUIREMENTS FOR REFUND

if you’ve purchased one of our packages and are dissatisfied and meet the following qualifications then we’ll give you a full refund:

  1. You have posted one blog post from our SEO Content Blueprints per week following our best practices as laid out within the SEO guides and our videos, for each week of the 60 days since your purchase and until you request a refund. These best practices include but are not limited to:
    1. Adding unique images with proper “alt” text
    2. Placing the primary or target keyword in the URL, title, and meta description
    3. Including relevant headers and subheaders as described in the SEO Content Blueprint
    4. Internal and external linking
    5. Proper semantic HTML (using one H1 tag for your title, H2s for subsection titles, and H3s for sections underneath individual subsections)
  2. You have posted at least one Google Business Profile update per week (not including updates where you mention your blog posts) that follows best practices as laid out in our guides, including:
    1. Adding an image to each one
    2. Adding UTM tracking to any links or buttons
    3. Not adding phone numbers into your individual updates (Google doesn’t like that)
  3. You reached out to us through email in good faith at least twice asking for assistance or support in the first 45 calendar days since you purchased the package. This is to ensure we had the opportunity to address your concerns, offer support and assistance, and help you.
  4. It has been at least 60 calendar days and no more than 90 calendar days since you purchased your package.
  5. You are not filing for bankruptcy, selling your business, closing your business, or otherwise modifying your service such that the content that was relevant to you is no longer of use to you because of changes in the underlying business.

The bottom line is that we want you to be successful and we want to give you the best tools to do so.

If you have concerns, questions, or feedback you’d like to share with us - please do! We’d rather work with you to make sure you’re happy than refund your money and part ways, but if you meet all the criteria and decide this just isn’t for you, then we understand that as well.

THE REFUND PROCESS

If you meet the criteria and want a refund, here’s how it works.

  1. You email us requesting a refund and we verify your posts on your website and Google Business Profile. Here, we’re mostly checking that you’ve made good faith attempts to follow the package guidelines.
  2. Once we’ve verified everything, we’ll send you an email letting you know. This email will include a document for you to sign stating that you will take down all of the posts from your site and Google Business Profile that were created from our materials. You further agree not to use any of the materials or re-post anything and to destroy all of your copies under penalty of law.
  3. Once you return the signed copy, you then remove all of the posts and let us know. This must be done within 14 calendar days of our response to you, verifying that you have posted as required.
  4. We’ll verify you have completed this step and that the posts are no longer live on your site or Google Business Profile, and then we refund you the money. We will let you know when we have initiated the refund, however, the amount of time it takes for you to get your money back will depend on factors outside of our control such as your method of payment, bank, etc.

If you have any questions or concerns, let us know. We hope you’re blown away by how much you get out of your purchase from us, but if not, we completely understand.

PRIVACY POLICY

We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.

DISCLAIMER

Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review the Disclaimer for more information.

MANDATORY ARBITRATION AND GOVERNING LAW

You expressly waive any legal claims you may have now or in the future arising from or related to the website and our products/services. In the event of a dispute, claim, or controversy arising from or relating to your use of this website, the terms and conditions shall be construed in accordance with the laws of the state of Texas, United States.

You agree to first resolve any disputes or claims through mandatory arbitration, and you consent to and submit to the jurisdiction and courts of of Texas, without regard to conflict of law principles or where the parties are located at the time of the dispute.

You agree to bear the full cost of arbitration, to the extent permitted by law. Participation in arbitration in good faith is a condition precedent to pursuing any other legal or equitable remedies available, such as litigation or any other legal procedure. You also agree that if a legal claim is filed after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other legal costs.

INTELLECTUAL PROPERTY

All content on this website including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use. You are granted a limited revocable license to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights.

You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.